gender, psychology and e-mail

Roy T. Fielding (
Mon, 20 Apr 1998 13:43:15 -0700

>I am very interested in learning more about the study your CS
>colleague mentioned. Would you please forward this message to her,
>and ask her to reply about the study, so I could look it up and read
>more about the study?

Well, she can't remember either -- it's been six years since we talked
about it. She thought it might have been by Herring.

I do know that the original conversation started during a discussion of
one of the Kiesler & Sproull studies of e-mail in organizations along
with the following paper:

Kiesler, Sara Jane Siegel, and Timothy W. McGuire, "Social Psychological
Aspects of Computer-Mediated Communication". American Psychologis,
39(10), 1984.

I think the Kiesler & Sproull paper is reprinted in

Computerization and controversy : value conflicts and social choices /
edited by Rob Kling. 2nd ed. San Diego : Academic Press, c1996.

or, if you are *really* interested in this topic, there is also

Connections : new ways of working in the networked organization /
Lee Sproull, Sara Kiesler. Cambridge, Mass. : MIT Press, c1991.

Culture of the internet / edited by Sara Kiesler. Mahwah, N.J. : Lawrence
Erlbaum Associates, Publishers, 1996.

Oh, and let's not forget the Web:

which unfortunately has nothing but more bibrefs. OTOH, Hotbot shows
several hundred reviews of the Connections book. And there is another
mention of Herring in

Hmmm, actually that article is about the very same topic we were

Charles Ess. Philosophical Perspectives on Free Speech and CMC:
A Plea for Understanding--Beyond False Dilemmas on the Net.
In CMC Magazine, January 1, 1996.

which just happens to include a reference that we were looking for

Herring, S. (1996). Posting in a different voice: Gender and ethics.
In Philosophical Perspectives on Computer-Mediated Communication
(pp. 115-45). Ed. C. Ess. Albany, NY: SUNY Press.

I hope that helps,