Re: Support for free software

RHS Linux User (
Mon, 15 Feb 1999 12:18:05 -0600 (CST)

Red Hat offers 90 days of email/fax support if you buy their boxset.
We're gearing up for commercial phone support right now, but if you look
at the prices as a normal user from home, you'll be very inspired to read
a few HOWTOs (:

On Sat, 13 Feb 1999, Ernest N. Prabhakar wrote:

> Hi folks,
> I was curious - do any of the Linux distributors provide free support if you
> purchase a Red Hat CD, even just installation help by email? If not, how
> much does it cost to get help (assuming newsgroups and email lists aren't
> enough for you)?
> And how does that stack up against what Sun or other UNIX vendors provide?
> Thanks,
> -- Ernie P.