Re: e-spire/

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From: Gregory Alan Bolcer (
Date: Mon Jan 10 2000 - 07:19:03 PST

I just got a call from E-spire's COO. We discussed their
current moves, new facilities, etc. They've addressed
the problems that we had been having with their company.
Even though he couldn't give me his personal assurances
that it won't happen again due to unforeseen circumstances
related to their move to their new facilities, he gave me
his personal number and assured me that they will be willing
to immediately address any concerns. Problem solved.


> E-spire trades on the NASDAQ as ESPI. This is the absolute
> worst company in the freakin' world. Valueweb, a subsidiary
> of E-spire hosts the Endeavors site. addresses get
> anywhere from 200-500 emails a day being routed and forwarded through
> their service. This service magically went down over two days ago
> and despite repeated emails and calls to their customers service,
> they refuse to do anything other than write a tech support ticket that
> may or may not get addressed in the next couple of days. No escalation
> of issues, no access to their VP of customer support. I called their
> investor relations person and asked for their VP of marketing, Tom Benham,
> and Chairman/CEO, Anthony Pompliano. If neither
> of these clowns calls me back in the next 48 hours that I am going to
> put on my crusade boot and start hitting them where it hurts--in the
> investment chat rooms telling everyone how crappy ESPI:NASDAQ's
> service really is.

Greg Bolcer
work: 714.505.4970
cell: 714.928.5476
fax: 603.994.0516

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