From: Tom Whore (firstname.lastname@example.org)
Date: Tue Sep 19 2000 - 08:20:08 PDT
On Tue, 19 Sep 2000, Dave Winer wrote:
--]If you make developer tools and geeky OSes, it's easy to be open to
--]suggestions from users, they are people just like you are. However if you
--]make software for less technical or non-technical people, it's much harder
--]work. On that scale I'd give Microsoft a 3, and open source a 0, because so
--]far no one has tackled a truly end user project yet. Don't tell me about
--]Eazel, let them earn their stripes before they become part of the folklore.
What your both forgeting in this equation is THE USER
lets call this Z
Z=0 Clueless user. No technical skills, bearly can read alert boxes and
follow directions. Solution for all problems is to click the mouse a lot
and then yell that the company who made it is out to get them.
Z=9 Uber User. First reaction to a problem is to look for a way
to fix the problem. Can add usability to the program they use.
The Z rates the level of users ABILITY to use the program. Lots of open
source programs fall off the usefull chart for z<3 . Mnay programs are
useless because of thier lack of being fixable in code by z>7
Hope this helps
[---===tomwhore@ wsmf.org inetarena.com slack.net===---]
WSMF's web site ----http://wsmf.org
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