Re: working around the world

Mark Baker (
Tue, 29 Sep 1998 08:46:49 -0400

Nelson Minar wrote:

> Has anyone ever written something deep about this phenomenon? I know
> I've heard of it in connection to outsourcing semi-skilled information
> industry stuff, like taking phone orders or doing front-line tech
> support. Anywhere else?

I know IBM did this during the bulk of their work on San Francisco last