Usability and Software Fitness

Mike Dierken mike@DataChannel.com
Mon, 20 Aug 2001 11:02:59 -0700


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Ah...

Yes, recently I've learned a lot about that as well.
>From reading "Innovators Dilemma", "Information Rules", etc. Good books that
talk about how technology markets work.
Also, reading original work on "Diffusion of Innovation" opened my eyes to
non-technical issues with how to get technology actually used in the real
world.


Mike

> -----Original Message-----
> From: Jeff Bone [mailto:jbone@jump.net]
> Sent: Monday, August 20, 2001 10:36 AM
> To: Mike Dierken; fork@xent.com
> Subject: Re: Usability and Software Fitness
> 
> 
> 
> 
> Mike Dierken wrote:
> 
> > You just now figured this out?
> 
> I think the novelty was in explicitly stating that non-technical /
> strategic business factors (ensuring survivability, ensuring
> relevance, etc.) are just as much *literally* a part of "usability"
> as the more traditional definition -wrt- ergonomics and aesthetics.
> I've read a lot of stuff on software usability over the last dozen
> years or so, and bar-none it's all been primarily about UI, usability
> testing methodologies, and so on...  some have offered some mystical
> hand-waving rather than concrete advice about requirements gathering
> / analysis / product marketing, therefore treading lightly into
> relevance.  Usability in software is a reflection of the efforts of
> the whole company, not something purely in the engineering / product
> marketing domain.
> 
> Or, maybe I just have a thing for the obvious.
> 
> ;-)
> 
> jb
> 
> 

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RE: Usability and Software Fitness



Ah...

Yes, recently I've learned a lot about that as = well.
From reading "Innovators Dilemma", = "Information Rules", etc. Good books that talk about how = technology markets work.
Also, reading original work on "Diffusion of = Innovation" opened my eyes to non-technical issues with how to get = technology actually used in the real world.


Mike

> -----Original Message-----
> From: Jeff Bone [mailto:jbone@jump.net]
> Sent: Monday, August 20, 2001 10:36 AM
> To: Mike Dierken; fork@xent.com
> Subject: Re: Usability and Software = Fitness
>
>
>
>
> Mike Dierken wrote:
>
> > You just now figured this out?
>
> I think the novelty was in explicitly stating = that non-technical /
> strategic business factors (ensuring = survivability, ensuring
> relevance, etc.) are just as much *literally* a = part of "usability"
> as the more traditional definition -wrt- = ergonomics and aesthetics.
> I've read a lot of stuff on software usability = over the last dozen
> years or so, and bar-none it's all been = primarily about UI, usability
> testing methodologies, and so on...  some = have offered some mystical
> hand-waving rather than concrete advice about = requirements gathering
> / analysis / product marketing, therefore = treading lightly into
> relevance.  Usability in software is a = reflection of the efforts of
> the whole company, not something purely in the = engineering / product
> marketing domain.
>
> Or, maybe I just have a thing for the = obvious.
>
> ;-)
>
> jb
>
>

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