Web Van (who bought out HomeGrocer.com) declares bankrupcy!
Gregory Alan Bolcer
gbolcer@endeavors.com
Mon, 09 Jul 2001 16:08:15 -0700
750k stranded customers. The problem was, WebVan Web GUI
sucks. The HomeGrocer.com Web GUI was far better and the
WebVan guys ruined it.
>From my sister: if you had to make a recipe like Lasagna, you
went to the recipe section and were able to quickly add an abundance
of lasagne related items to your shopping cart. WebVan completely
ruined that. Instead of being able to group things, if you wanted
sauce to make lasagne, you had to first choose vegetables, and then
discriminate between fresh and canned, and then get stuck down in
a top down trail of choices which always ended up in the wrong
area as you had to know to pick sphaghetti instead of tomato products
to get the sauce you needed. After 5 minutes of frustration, you have
to repeat the whole thing over again for cheese and noodles, etc.
It's shorter to just go to the store at that point.
It's worse than a non-linear phone menu structure on a bad Kafka trip.
Greg
ThosStew@aol.com wrote:
>
> In a message dated 7/9/2001 1:47:53 PM, rbfar@ebuilt.com writes:
>
> >I really liked their business model... I can't believe this!!!
>
> For a consumer's viewpoint, an excellent model.
>
> Tom
>
> http://xent.com/mailman/listinfo/fork
--
Gregory Alan Bolcer | gbolcer@endeavors.com | work: 949.833.2800
Chief Technology Officer | http://endeavors.com | cell: 714.928.5476
Endeavors Technology, Inc. | efax: 603.994.0516 | wap: 949.278.2805