Email schmemail...

Adam L Beberg beberg at
Fri Sep 19 15:19:47 PDT 2003

On Friday, September 19, 2003, at 01:37  PM, Gregory Alan Bolcer wrote:

> IT staff spends 8.9 IT hours a week per 1000
> email users resetting passwords.

That's stupid users, not bad IT staff.

> With the introduction of IM, the typical user has
> reduced email use by 12.6%, telephone use by 14.4%,
> fax by 11.3% and travel by 13.4%.

I agree completely. Employees have cut back on talking to customers, 
faxing customers, and traveling to see customers to IM their friends.

Don't try to pretend you don't know that.

- Adam L. Beberg - beberg at

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