Adam L Beberg
beberg at mithral.com
Fri Sep 19 15:19:47 PDT 2003
On Friday, September 19, 2003, at 01:37 PM, Gregory Alan Bolcer wrote:
> IT staff spends 8.9 IT hours a week per 1000
> email users resetting passwords.
That's stupid users, not bad IT staff.
> With the introduction of IM, the typical user has
> reduced email use by 12.6%, telephone use by 14.4%,
> fax by 11.3% and travel by 13.4%.
I agree completely. Employees have cut back on talking to customers,
faxing customers, and traveling to see customers to IM their friends.
Don't try to pretend you don't know that.
- Adam L. Beberg - beberg at mithral.com
More information about the FoRK