Ian Andrew Bell (FoRK) fork at ianbell.com
Mon Jun 6 15:39:26 PDT 2005

I'm really loving the oft threatened but rarely utilized "shame your  
vendor" strategy Citibank used with this incident.  Major fuckups  
like this rarely see the light of day but perhaps they should more  
often.  Of course, from personal experience it might be harder to  
convey to customers that the reason that fax doesn't work across your  
global long distance network is because the guy that wrote the  
original Cisco T.38 stack moved to New Jersey to work for Lucent.   
Not that that's from personal experience or anything.


On 6-Jun-05, at 3:23 PM, Joe Barrera wrote:

>>  It somehow mankes me feel ok that its not just my Digital camera  
>> that
>>  UPS has lost over last week.
> But surely the tapes were encrypted, right? ... right?

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