[FoRK] More on outsourcing
Wed Aug 17 12:43:11 PDT 2005
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Zee Roe writes:
> It seems like you shouldn't give the keys to the proverbial kingdom to
> someone you pay $2/hr. (if that?) Especially somewhere like India, which
> (from my experience, and from what I have read) tends not to have the same
> baseline biz ethics.
To be honest, this is hilarious.
> "Organised crime has created a business model around hacking"
"The street will find its own uses for things" - William Gibson
I don't see it getting fixed, because right now, businesses have negative
incentive to keep customer information safe from identity theft and other
prying eyes -- negative, because measures that do this, will cost them
money. Who's going to make them do that? Government regulation?
getting off the grid is looking more and more attractive every day.
> August 15, 2005
> Tens of thousands of Australians are at risk of computer fraud because
> their personal information is being made available illegally by
> workers inside call centres based in India.
> Tonight's Four Corners program reveals a black market in information
> held by Indian call centres.
> The program was able to get hold of personal details through a
> journalist who is working undercover and cannot be identified.
> "We were absolutely amazed at how easy it was to buy data. And
> secondly, the free flow of data was just astonishing," the journalist
> "A good analogy would be paedophile or child porn sites on the
> Internet. If you're one of them, you swap your pictures with their
> pictures, that's how the trade carries on."
> The undercover journalist was also behind the recent sting operation
> by Britain's Sun newspaper, which bought the bank details of 1,000
> British people for just $7 each.
> "You can't go to these people and ask for 10 names. The minimum, it
> seems to us, the minimum quantity they will deal with is 1,000 names,"
> the journalist said.
> The Australian names requested by Four Corners had a price tag of $10
> It was offered ATM numbers, passport numbers and credit card details -
> enough information for hackers to assume the identity of Australians
> The program did not go ahead with the purchase but a sample of
> identifications included the personal details of Diane and Keith
> Ms Poole says the revelation leaves her feeling vulnerable.
> "I'm mortified because it leaves us fairly open, doesn't it?" she
> Mr Poole says a call centre operator working for Australian company
> Switch Mobile, asked him an unusual question.
> "They asked did I have a passport. I said, 'Yes I have a passport' but
> I said I wasn't prepared to give the number on that," he said.
> Switch Mobile spokesman Damien Kay says passport information is not
> "The issue of personal information being sold goes way outside of our
> authorisation in the contracts that we have," he said.
> He says Switch is devastated that privacy laws are being flouted by
> its representative and has since terminated the contract it had with
> its telemarketing company.
> Cyber crime is described by former World Bank cyber intelligence
> expert Tom Kellerman as the most pervasive crime on the planet.
> "Organised crime has created a business model around hacking," he
> The threat of financial loss to a victim of identity fraud is bad in
> itself, but there is an even darker side to the crime.
> Personal details on any number of databases can be accessed and used
> for terrorist activities, which could include getting passports
> issued, establishing lines of credit or arranging fake IDs for people
> working undercover.
> FoRK mailing list
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