[FoRK] Re: Customers... bah!

Corinna < corinna.schultz at gmail.com > on > Thu Sep 7 09:27:13 PDT 2006

"Andy Armstrong" <andy at hexten.net> wrote in message news:C4E4DD9D-4521-
> Paradoxically it can help if your company does have at least one  screw-up 
> you can fess up for

Ha. Yes, we had that, too. An error message (which prompted our trip out 
there) that a user received at that site Wednesday morning (which they did 
not read - another peeve of mine) turned out to be "Access Violation", not 
database connection related. We took responsibility, and assured them that 
it was a totally separate issue and did not risk their data or their server. 
They seemed mollified.


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