Re: word of mouth; exponential growth

Gregory Alan Bolcer (
Fri, 24 Sep 1999 12:21:53 -0700

That's like the kid who had cancer who wanted to collect
the most email addresses before he died and asked everyone
to send him email. 5 years later he was still asking people
not to send him stuff. So, what's it say?

Greg wrote:
> Arrived in my mailbox today:
> >Call 1 800 578 7453 when you get a minute. It's the customer service line
> for Brown & >Williamson, the tobacco company. The initial recording is
> unbelievable. Trust me.
> I called. It is unbelieveable; trust me. So I sent it on to my closest
> friend, then to everybody on the interoffice e-mail list. One said this was
> the third time in two days she had received it; another said it was the
> second time in a day he had received it. The latter spoked to the customer
> service rep (pressing 3) and was told that the phone nmessage was about a
> month old, and that suddenly in the last three or four days they'd been
> getting an awful lot of calls.

Greg Bolcer
work: 714.505.4970
cell: 714.928.5476
fax: 603.994.0516